Privacy Policy – q7789 Pakistan Online Gaming Platform

1. Introduction

This Privacy Policy explains how q7789 ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects the personal data of players registered on q7789.ws ("the Platform"). q7789 is Pakistan's dedicated online gaming platform, and the players whose data this policy covers are primarily residents of Pakistan.

We understand that handing over personal information — your CNIC number, your mobile number, your payment details — requires genuine trust. That trust is something q7789 takes seriously. This policy is written in plain English so you actually understand what happens to your data, not so it satisfies a legal requirement while leaving you none the wiser.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy, all of which form part of your agreement with q7789. By registering an account on q7789, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

For the purposes of data protection law applicable to your use of q7789, the data controller is q7789, operating the platform at q7789.ws. All data collected from Pakistani players through the q7789 platform is processed under the oversight of q7789's compliance and data protection function.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your data is being handled, you can contact q7789 at: support@q7789.ws

q7789 maintains internal records of all data processing activities and conducts regular reviews of data practices to ensure they remain appropriate and proportionate to the purposes for which data is collected.

3. Data We Collect

3.1 Registration Data

When you create a q7789 account, we collect the following information:

• Full legal name (as per CNIC)
• CNIC number
• Date of birth
• Mobile phone number
• Email address
• City and province of residence
• Username and account password (stored in encrypted form)

3.2 Identity Verification Data

For KYC (Know Your Customer) compliance, q7789 may additionally collect:

• Scanned copy or photograph of your CNIC (front and back)
• Selfie photograph for identity confirmation
• Proof of address (utility bill or bank statement)
• Proof of payment method (screenshot confirming mobile wallet ownership)

3.3 Transaction Data

All financial activity on your q7789 account is recorded, including:

• Deposit amounts, timestamps, and payment methods used
• Withdrawal amounts and destinations
• Game stakes, bet outcomes, and session histories
• Bonus claims and wagering progress
• Balance history

3.4 Technical Data

When you access q7789, we automatically collect certain technical information:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, session duration, and navigation patterns
• Connection type (WiFi, 4G, 3G)
• Cookies and similar tracking technologies (see Section 9)

3.5 Communications Data

If you contact q7789 support, we retain records of that communication including the content of messages, timestamps, and resolutions. This is necessary to maintain service quality and resolve disputes.

4. How We Collect Data

q7789 collects your personal data through the following channels:

• Directly from you: Information you provide during registration, KYC verification, deposit and withdrawal requests, and support communications
• Automatically: Technical data collected as you use the q7789 platform, including through cookies and server logs
• From payment providers: Transaction confirmation data from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank systems, and card payment processors — strictly limited to transaction reference and status information
• From identity verification partners: Where q7789 uses third-party KYC services to verify your identity documents, those partners provide verification outcomes (pass/fail) and do not provide q7789 with additional data beyond what you originally submitted

5. How We Use Your Data

q7789 uses your personal data for the following specific purposes:

6. Legal Basis for Processing

q7789 processes your personal data under the following legal bases:

• Performance of a contract: Processing necessary to provide you with the q7789 gaming service you have registered for — account management, transactions, game operation
• Legal obligation: Processing required to comply with applicable laws — identity verification, anti-money laundering checks, responsible gaming regulations, age verification
• Legitimate interest: Processing for fraud prevention, platform security, and service improvement, where those interests do not override your privacy rights
• Consent: Processing for marketing communications, where you have explicitly opted in. This consent can be withdrawn at any time

Where q7789 relies on legitimate interest as a legal basis, we conduct a balancing test to ensure our interests do not override your right to privacy. If you wish to understand more about a specific legitimate interest basis we rely on, contact support@q7789.ws.

7. Sharing Your Data

7.1 Who We Share With

q7789 does not sell your personal data to any third party under any circumstances. We share data only with the following categories of third parties, and only to the extent strictly necessary:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT systems, and card payment networks require transaction data to process your deposits and withdrawals. These processors operate under their own privacy policies and applicable financial regulations.
• Identity verification partners: Third-party KYC service providers who verify the authenticity of identity documents. They receive only the documents necessary for verification and are bound by strict data processing agreements with q7789.
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers who may process data on q7789's behalf. All are bound by data processing agreements prohibiting independent use of your data.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory directive, q7789 may be obligated to disclose certain data to law enforcement or regulatory bodies. q7789 will only make such disclosures where legally compelled to do so.
• Fraud prevention agencies: Where fraud is suspected, q7789 may share relevant account data with specialist fraud prevention services to investigate and protect the platform and its players.

7.2 What We Never Do

q7789 will never:

• Sell your data to advertisers, data brokers, or marketing companies
• Share your CNIC or identity documents with any party not required for KYC or legal compliance
• Provide your contact details to third parties for their own marketing purposes
• Share data with any party outside the categories above without your explicit consent

8. Payment Data & PKR Transactions

All financial transactions on q7789 are conducted in Pakistani Rupees (PKR). Payment data on q7789 is handled with the highest level of security appropriate to its sensitivity. Specific points regarding payment data include:

• q7789 does not store your full Easypaisa or JazzCash PIN, mobile banking passwords, or card CVV numbers. These are entered directly into the respective payment provider's secure system.
• Card payments are processed through PCI-DSS Level 1 compliant payment gateways. q7789 stores only a tokenised reference to your card, not the full card number.
• Transaction records — amounts, timestamps, and payment method identifiers — are retained for a minimum of 5 years as required by financial compliance regulations.
• Payment data may be reviewed by q7789's compliance team as part of anti-money laundering monitoring. This review is automated in the first instance and escalated for human review only where anomalies are identified.
• All communications between your device and q7789's payment systems are encrypted using 256-bit TLS encryption.

For withdrawal of PKR winnings, q7789 requires that withdrawals are made to the same payment method used for deposits as a standard anti-money laundering control. This is not a restriction on your access to your funds — it is a protection for you against unauthorised withdrawals.

9. Cookies & Tracking Technologies

9.1 What Cookies We Use

q7789 uses cookies and similar technologies to operate the platform and improve your experience. The categories of cookies used on q7789 are:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in, and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core functionality.
• Performance cookies: Used to understand how players navigate q7789 — which pages are visited most, where players encounter difficulties, and how session flows can be improved. Data collected is aggregated and anonymised.
• Preference cookies: Store your platform preferences such as language settings, display choices, and game preferences so you do not have to re-enter them each session.
• Analytics cookies: q7789 uses analytics tools to measure overall platform performance. Data collected via analytics cookies does not identify you personally.

9.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies will prevent q7789 from functioning correctly — in particular, you will not be able to stay logged in. q7789 does not use cookies for advertising profiling or retargeting purposes.

10. Data Retention

q7789 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Specific retention periods are:

• Account data (while account is active): Retained throughout the active lifetime of your account and for 5 years following account closure, as required for financial compliance and dispute resolution.
• Transaction and betting records: Retained for a minimum of 5 years from the date of the transaction in compliance with financial regulations.
• Identity verification documents (CNIC, selfies): Retained for 5 years from the date of verification or account closure, whichever is later, as required by anti-money laundering regulations.
• Support communications: Retained for 3 years from the date of the communication, unless a longer period is required for an ongoing dispute.
• Marketing consent records: Retained for the period you remain opted in to marketing plus 3 years after opt-out, for compliance purposes.
• Technical and log data: Typically retained for 12 months for security monitoring purposes, after which it is automatically deleted.

After applicable retention periods expire, q7789 securely deletes or anonymises your personal data. Anonymised data (which cannot be used to identify you) may be retained indefinitely for aggregate analytics purposes.

11. Security Measures

q7789 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• Encryption in transit: All data transmitted between your device and q7789 is encrypted using 256-bit TLS encryption. This applies to all pages including account, deposit, withdrawal, and support functions.
• Encryption at rest: Sensitive data stored in q7789 databases — including passwords (hashed), CNIC numbers, and payment tokens — is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Personal data is accessible only to q7789 staff and systems with a specific operational need. Access is role-based and logged. Administrative access to production systems requires multi-factor authentication.
• Regular security assessments: q7789 conducts periodic security testing of platform infrastructure and applications, including penetration testing by qualified security professionals.
• Incident response: q7789 maintains a data breach response procedure. In the event of a breach affecting your personal data, we will notify affected players within a reasonable timeframe and take immediate steps to contain the incident.
• Staff training: All q7789 staff with access to personal data receive data protection training as part of their onboarding and on an ongoing basis.

While q7789 takes all reasonable steps to protect your data, no internet-based system can guarantee absolute security. You also have a role to play — keeping your q7789 password confidential, using a strong unique password, and not sharing your account credentials with anyone are your responsibility.

12. Your Data Rights

You have the following rights in relation to your personal data held by q7789. To exercise any of these rights, contact support@q7789.ws. q7789 will respond to valid requests within 30 days, and will not charge a fee for standard requests.

To exercise any of these rights, email support@q7789.ws with the subject line "Data Rights Request" and specify which right you wish to exercise. q7789 will verify your identity before processing any data rights request to protect against fraudulent access.

13. Minors & Under-18 Players

q7789 is strictly an 18+ platform. We do not knowingly collect personal data from persons under the age of 18. Age verification is a mandatory step in the q7789 registration process, and q7789 may require CNIC-based verification to confirm age at any point.

If q7789 discovers that a person under 18 has created an account, that account will be immediately closed, any winnings will be voided, and any deposits will be returned to the payment method of origin following age verification of the account holder. Personal data collected in connection with an underage account will be deleted following resolution of any refund process.

If you believe a person under 18 has registered on q7789, please contact support@q7789.ws immediately. q7789 treats reports of underage access as a priority matter.

14. Marketing Communications

14.1 Opt-in Marketing

q7789 sends promotional communications — offers, bonus announcements, tournament notifications, and platform news — only to players who have explicitly opted in to receive them. Opting in to marketing is not a condition of registration or of using the q7789 platform.

14.2 Opting Out

You can withdraw your consent to marketing communications at any time by:

• Clicking the unsubscribe link included in any marketing email from q7789
• Updating your communication preferences in your q7789 account settings
• Contacting support@q7789.ws and requesting removal from marketing lists

Once you opt out, q7789 will stop sending marketing communications within 5 business days. Note that opting out of marketing does not affect transactional communications — q7789 will still send you important account notifications, security alerts, and payment confirmations as these are necessary for your account operation.

14.3 SMS and Push Notifications

Where you have provided consent for SMS notifications or browser push notifications, these can be withdrawn through your phone settings or account preferences at any time. q7789 does not send unsolicited SMS messages to players who have not opted in.

15. International Data Transfers

q7789 primarily processes and stores player data on infrastructure located within or serving the Pakistan region. In some cases, the use of internationally-hosted cloud infrastructure, security services, or specialist software may result in certain data being processed outside of Pakistan.

Where such transfers occur, q7789 ensures that appropriate safeguards are in place — including contractual protections requiring that international processors handle your data to at least the same standard as required under this Privacy Policy. q7789 does not transfer personal data to parties in countries without adequate data protection standards unless specific contractual safeguards are in place.

Payment data in particular is handled by payment processors — Easypaisa, JazzCash, and others — who process data under their own privacy policies and applicable Pakistani financial regulations.

16. Changes to This Privacy Policy

q7789 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform operations. When significant changes are made, q7789 will notify registered players via email and/or via an in-platform notification.

The current version of this Privacy Policy is always available at q7789.ws/privacy-policy and is marked with the date of its most recent update. We encourage you to review this policy periodically. Continued use of q7789 following notification of changes constitutes acceptance of the updated policy.

Minor clarifications or editorial changes that do not affect your rights or q7789's data practices may be made without specific notification, though the updated date on this policy will always reflect the most recent revision.

17. Contact Us — Data & Privacy Queries

For any questions, concerns, or requests relating to this Privacy Policy or your personal data on q7789, please contact us:

• Email: support@q7789.ws
• Subject line for data requests: "Privacy / Data Rights Request"
• Response time: Within 30 days for formal data rights requests; typically faster for general queries
• Support hours: Pakistan Standard Time

q7789 is committed to resolving data privacy concerns promptly and transparently. If you are not satisfied with how q7789 has handled a data concern, you may also seek guidance from relevant data protection authorities applicable in your jurisdiction.